Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What services exactly can VPS and dedicated server users take advantage of?
When you acquire your own web server, you shall have more independence as to what you'll be able to install and run when compared to a shared web hosting account. With a shared service, you have access only to your own account, therefore you're not able to install server-side software. While this is not a predicament for most script-driven programs, there are some that have specific requirements and need certain software to be present on the machine either for some additional features or for them to work at all. In the event that you have practical experience, you will not have any difficulties to run the hosting server, but if you don't, you may simply not have the competencies to deal with everything and use the script applications that you want. If that is the case, you'll be able to use our Installation & Troubleshooting upgrade, so our system administrators can setup everything for you and help you with any problems that you might come across.
Installation and Troubleshooting in Dedicated Servers
In the event that you require our upgrade for any reason, you'll be able to add it to your dedicated server
with a couple of mouse clicks from your billing CP or if you need some custom work on the server the instant it's put in place, you can obtain the upgrade during the signup process and tell us what do you require to be performed, so everything will be ready once your web server is up and running. Sixty minutes of custom work are added to your account every time you get the upgrade, so you can take advantage of this service as many times as you require. If some task needs less time to be completed, you'll not lose the remaining minutes and they shall be available for future tasks. Our upgrade will let you concentrate on creating and advertising your websites without wasting time on maintaining the dedicated server or the software installed on it. You can take advantage of it if you also use our Managed Services upgrade, but the 30 min it comes with are not enough to complete all of tasks that you require.