Although the web hosting service provided by the different companies is relatively the same, each provider has got a customized platform with its own modifications and ways to execute certain things. In such a situation, an information-laden knowledge base will be unbelievably helpful both for people with little or no prior experience and for technically knowledgeable individuals who will at some point learn how given tasks are completed, but will lose precious time in the meantime. The purpose of such a knowledge base is to help make the service fast and easy to use, saving users time and energy. The result is more content clients, since they can easily find the info they want, and a lot less work for the client support staff members, because usually the majority of the questions and issues that customers have got are already enumerated in the knowledge base. Given that the articles themselves are professionally written and cover more things, you will be able to discover more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Web Hosting
Our web hosting
packages include a comprehensive knowledge base where you can find info about all the problems that you may possibly chance upon and their solutions. You can get to know how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are correct, but nevertheless you’re unable to send email messages, for example. We’ve made every effort to be as thorough as possible and to encompass all the available options in order to help you save time and energy and to supply you with different solutions for each single issue. The knowledge base contains informative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in every section of the Control Panel, while if you wish to check the entire article list, you can go to the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled an elaborate knowledge base for all our present and future customers, so in case you get a semi-dedicated server
package through us, you’ll be able to find any information that you’re searching for at any time. We have a plethora of informative help articles, which will help you understand better what is going on in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are only two instances. Our elaborate tutorials will help you accomplish anything you wish – extract an archive file, import a database, forward a domain
, etc. Additionally, we’ve also got troubleshooting guidelines, which will enable you to find out what spurs a certain problem and the possible solutions for it. In case you are unable to send e-mail messages or your domain name opens a 500 Internal Server Error message, for instance, you can browse our knowledge base and repair the problem very quickly. The articles can be accessed through each section of the Control Panel, as well as through the all-inclusive Help section.